Help and Frequently Asked Questions
How do I update my credit card information?
- Enter your Username and Password (in the gray box in the upper right corner of the page), then click the Login button.
- Click on My Account (upper right corner of the page).
- Under Useful Links click Update CC info.
- Enter your new credit card information, then click the Update Info button.
How do I change my e-mail address?
- Enter your Username and Password (in the gray box in the upper right corner of the page), then click the Login button.
- Click on My Account (upper right corner of the page).
- Under Useful Links click Change Password/Edit Profile.
- Enter your new e-mail address, then click the Save Profile button.
How do I change my password?
- Enter your Username and Password (in the gray box in the upper right corner of the page), then click the Login button.
- Click on My Account (upper right corner of the page).
- Under Useful Links click Change Password/Edit Profile.
- In the Change Password field, enter your new password.
- In the Confirm Password field, enter your new password again.
- Click the Save Profile button.
I lost my password. What do I do?
- Go to the login page by clicking here.
- Under Lost password? enter your e-mail address and click the Get Password button. An e-mail containing a link to reset your password will be sent to you.
- Open the e-mail message, then click on the link in the message (or copy and paste it into your web browser).
- You will then be asked to enter a new password before you can login again.
How do I cancel my membership?
- Enter your Username and Password (in the gray box in the upper right corner of the page), then click the Login button.
- Click on My Account (upper right corner of the page).
- Under Your payment history, in the Product column, click the CANCEL link.
How do I contact you?
There are 2 easy ways to get in touch with us:
- Go to the Contact Us page by clicking here, fill out the short form and click Submit Form. Please fill out all fields -- it will help us answer your questions faster.
- Call us at (414) 283-0030.
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